Privacy Policy

We appreciate your interest in BigRedBulb, available at www.bigredbulb.com. We respect your privacy. Therefore, we collect and process your personal data only in accordance with the relevant legal requirements.

This Privacy Policy explains the types of personal data we collect when you use the Website and how we process it.

1. DATA CONTROLLER, DATA PROTECTION OFFICER AND EUROPEAN REPRESENTATIVES

1.1 BigRedBulb Inc (TODO: Contact u for address); email support@bigredbulb.com (hereinafter collectively “BigRedBulb“, “we“, “our“, “us“, etc.) are joint data controllers for the purposes of the General Data Protection Regulation (GDPR) applicable in the European Union and United Kingdom.

1.2 You can reach our Data Protection Officer at the following contact details: support@bigredbulb.com.

1.3 Our representative in the European Union pursuant to Article 27 of the GDPR is support@bigredbulb.com.

1.4 Our representative in the United Kingdom pursuant to Article 27 of the GDPR is support@bigredbulb.com.

2. WHAT IS PERSONAL DATA

Personal data is all information that can be individually assigned to you either directly or indirectly. This includes, for example, your name, address, telephone number, cell phone number, fax number and email address.

3. THE TYPES OF PERSONAL DATA WE COLLECT

You can generally visit the Website without providing us with any information that directly identifies you. Please note, however, that you may not be able to use certain areas of the Website or certain of the services we offer if you do not provide certain types of information.

3.1. WEB SERVER LOGS (INCL. IP ADDRESSES)

When you visit and use the Website, our web server automatically collects so-called access data out of technical necessity, which your terminal device automatically transmits. This log record may include the following information: your IP address, the date and time you are on the Website, the pages you visit on the Website, the name of the file you retrieve and the amount of data transferred, the message whether the retrieval was successful, the website you were on before (so-called referrer website), the browser you use (e.g. Microsoft Edge or Google Chrome), the operating system you use (e.g. Windows 10) as well as the domain name and address of your internet provider.

3.2. PERSONAL DATA THAT YOU PROVIDE TO US IN THE COURSE OF USING OUR SERVICES

(a) We also collect personal data from you if you have voluntarily provided it to us in order to provide, operate and administer the Website in accordance with our User Agreement (see www.bigredbulb.com/user-agreement) and to provide you with our services.

  • Specifically, we collect (a) your username and email address when you create a user account and register for the Website; (b) your name, shipping address, phone number, email address, and bank or payment information when you order a product through the Website; (c) may collect your identification document, legal name, legal business name, address, phone number, email address, bank information, tax ID, date of birth, business registration number (if relevant), VAT number (if relevant), country of tax residency and tax status when you sell products through the Website (applies to artists in Canada and the US); and (d) your email address when you fill out a form or send us an email. When we collect your personal data, we will inform you whether the provision of the respective personal data is required or merely optional, and of the possible consequences if you do not provide the respective information.
  • In addition, we collect personal data related to with your visit to and use of the Website and our services, e.g. your sales and order history, favorite and marked products on the Website, your movements and executed actions on the Website, as well as the content and details of your messages that you send and receive from other users via our service. Insofar as you use a so-called single sign-on function of a social network to log in to the Website, we collect your personal data from the corresponding social network that you have made publicly available there.

(b) If you have given us your consent, we will also collect your email address as part of the registration process for our newsletter and other promotional messages.

(c) Some of the personal data we collect or that you choose to disclose to us may be considered “sensitive” under applicable data protection laws, and we will handle such data in accordance with such laws.

4. HOW WE PROCESS YOUR PERSONAL DATA

4.1. We process your personal data in order to provide and operate the Website in accordance with our User Agreement and to provide you with our services, in particular (a) for the processing and coordination of sales and orders on the Website; (b) for the provision of a functional and accurately running Website – within the range of what is technically possible and reasonable – by observing, monitoring and maintaining the performance of the Website (in particular by identifying and appropriately resolving problems and errors); (c) for providing and maintaining means of communication with BigRedBulb Support via live chat, email, web forums, social media or telephone and for handling such communication accordingly; and (d) for providing and maintaining means of communicating or exchanging ideas with other users via message boards, chat rooms or interactive online forums or for submitting reviews for products offered on the Website.

Please note with regard to the communication via message boards, chat rooms or interactive online forums explained in section 4.1(d) that if you post a comment on a message board or chat room, this information will be made available to the public in an online environment. Each comment posted is the sole responsibility of the individual user. If you use such an interactive area, you should always be aware that these areas, and therefore any personal information shared there, are publicly accessible. We cannot control how other visitors to the Website use this information. In particular, we cannot prevent you from receiving unsolicited communications.

4.2. Furthermore, we process your personal data as a precaution against and prevention of fraudulent acts on the Website.

Our legitimate interests in this context are to protect the integrity of the Website, our services, our system and our users.

4.3. Furthermore, we process your personal data in support of our efforts to (a) provide you with the most optimal and meaningful user experience possible when visiting and using our Website and services; (b) improve and optimize the Website, its layout and content, and our services; and (c) prepare promotional materials and display advertising, including targeted ads, to promote the Website.

Our legitimate interests in this context are to provide you with an optimal and meaningful user experience on the Website that meets your expectations, needs, and interests on the one hand, and fulfills our commercial interests on the other hand.

4.4. To the extent you have given us your consent, we will further process your collected personal data for the provision and optimization of our email marketing efforts, in particular the provision of our newsletter and other marketing messages about BigRedBulb events, BigRedBulb services, BigRedBulb products and special BigRedBulb offers.

You may revoke your consent at any time with future effect. You may do so at any time by following the instructions included in any email or by contacting our customer service, for example, by sending an email to the contact options listed in Section 1 or by contacting our Help Center at www.bigredbulb.com/help (which you can also access via the “Help” link at the bottom of the Website homepage). If you have given us your consent, we will continue to process your email address to send you helpful information about using our services from time to time. You can disable these messages at any time by deactivating the receipt of such messages in the settings functions of your user account.

4.5. Furthermore, we may process the information collected by our web server (cf. Section 3.1) in the event of system abuse in cooperation with your Internet provider and/or local authorities in order to determine the originator of this abuse.

Our legitimate interests in this context are the protection of the integrity of the Website, our services, our system and our users.

5. SHARE AND TRANSFER OF PERSONAL DATA

Your personal data is very important and helpful for us to provide and optimize the Website and our services. We do not share your personal information with third parties unless (a) it is necessary for the provision of the Website and/or our services; (b) otherwise permitted by applicable law; or (c) you have given us your consent. In light of the above, we will only share your personal data with third parties to the extent set out below.

5.1. In order to provide our services in the form of processing and coordinating sales or orders between users on the Website, it is necessary to pass on your name, delivery address and telephone number to production, printing, logistics or processing service providers on behalf of the seller. Please note that this information is shared solely for the purpose of processing the sale or order made between users. However, this information will not be made available to the aforementioned service providers for marketing purposes under any circumstances.

5.2. In the event that claims are made by third parties claiming that any content transmitted by you to the Website violates applicable law, intellectual property rights of the third party (e.g. copyrights and ancillary copyrights, patents, trademarks, company logos, work titles or designs) and/or other rights of the third party (e.g. general personal rights or the right to one’s own image), we are entitled in accordance with the legal requirements under applicable law(s)to pass on your name, address and/or further information about the content objected to by the third party to the third party in order to enable the third party to assert its rights against you.

5.3. We are further entitled to outsource the processing of personal data in whole or in part to external service providers who act for us as processors. If these service providers are located outside the European Union or European Economic Area, we will take appropriate security measures in accordance with legal and regulatory requirements to ensure the security of your personal data.

We use and may disclose personal data to external service providers as part of the provision and operation of the Website and the provision of our services for the purposes listed below:

  • For hosting the Website and storing the databases in the backend of the Website.
  • For enabling and providing live chat communications.
  • For enabling and providing the technical requirements for product reviews by users.
  • For the precaution against as well as the detection, identification and prevention of fraudulent actions on the Website.
  • For observing and monitoring the performance of the Website and detecting, identifying and resolving problems and errors on the Website.
  • For providing our Customer Relationship Management, in particular customer and product support for the Website, as well as investigating, identifying and resolving customer support requests via live chat, email, web forums, social media or telephone.
  • For enabling data reporting and analytics for our internal business purposes.
  • For optimizing typography in the Website.
  • For effectively and efficiently organizing and administering our internal business goals.
  • For optimizing and improving our budget planning, business performance, analysis and reporting.
  • For providing payment services to our users.
  • For providing services for our marketing as well as for optimizing our marketing such as delivering digital ads relevant to you via targeting or advertising cookies. These types of cookies also limit the number of times that you see an ad and help us measure the effectiveness of our marketing campaigns. We use cookies to help us identify and retarget users who may be interested in our products, services or offerings both on the Website and on third party websites. For example, we use proprietary technology to specifically target users by creating advertising material based on the users’ previous behavior.
  • For providing payment services to our users.

5.4 Our website uses Google Analytics, a web analytics service provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland (“Google”). Google Analytics uses so-called cookies. On behalf of the operator of this website, Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity and providing other services relating to website activity and internet usage to the website operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with other data from Google.

We only use Google Analytics with IP anonymization activated. This means that the IP address of the user is shortened. We have concluded an order processing agreement with the service provider in which we oblige him to protect our customers’ data and not to pass it on to third parties.

The data is deleted as soon as it is no longer required to achieve the purpose for which it was collected.

You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. You can also prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) to Google and the processing of this data by Google by downloading and installing the browser plug-in available at the URL https://tools.google.com/dlpage/gaoptout?hl=en.

Information on how Google Analytics handles user data can be found in Google’s privacy policy: https://support.google.com/analytics/answer/6004245?hl=en.

6. HOW WE SECURE YOUR PERSONAL DATA

We take all necessary and reasonable steps to keep your personal data secure, but by its nature, unfortunately, no system is impenetrable. Due to the inherent nature of the Internet, we cannot guarantee that information is one hundred percent secure from unauthorized access during transmission over the Internet or while it is stored on our system or otherwise. Your payments are made over an encrypted connection or through a secure data processor. Access to your personal data on our databases is subject to appropriate technical security measures. Furthermore, only persons authorized by us can access your personal data to the extent necessary for their respective activities (so-called need-to-know principle). External service providers who have access to personal data in the course of their activities must sign a commissioned processing agreement (Article 28 GDPR) with us, which obliges them to implement the necessary and appropriate steps to protect the personal data provided to them.

7. STORAGE PERIOD

Your personal data will be stored by us only as long as it is necessary to achieve the purposes for which it was collected or – if there are any legal retention periods beyond this – for the duration of the legally prescribed retention period. Subsequently, your personal data will be deleted.

8. COOKIES AND SIMILAR TECHNOLOGIES

For the processing of personal data using cookies and similar technologies in the context of the Website, please see our Cookie Policy (including our Consent Manager Tool), which is part of this Privacy Policy.

9. YOUR RIGHTS UNDER DATA PROTECTION LAW

In accordance with applicable data protection law, you may have the following rights.

(a) Right of access, rectification, erasure and restriction: You may have the right to request information about your personal data stored by us at any time. When we process your personal data, we take reasonable steps to ensure that your personal data is accurate and up to date for the purposes for which it was collected. In the event that your personal data is inaccurate or incomplete, you may request that it be corrected. You may have the right to request the deletion or restriction of the processing of your personal data if, for example, there is no longer a legitimate business purpose for such processing under this Privacy Policy or applicable law and legal retention obligations do not prevent further storage.

Your user account shows you the essential personal data that is stored by us. You can view, change and/or delete this personal data at your own discretion. Furthermore, you can contact us at any time with a request for information, deletion and restriction under the contact options listed in section 1.

(b) Right to data portability: You may have the right to receive the personal data concerning you that you have provided to us in a structured, commonly used and machine-readable format or to transfer this data to another controller. For this purpose, please contact the contact options listed under Section 1.

(c) Right to object: You may have the right to object to the processing of your personal data on specific grounds relating to your particular situation. To do so, please contact the contact options listed under Section 1.

(d) Right to revoke your consent: If you have consented to the collection and processing of your personal data, you may revoke your consent at any time with effect for the future, but without affecting the lawfulness of the processing carried out on the basis of the consent until revocation. You can also object to the use of your personal data for the purposes of market and opinion research as well as advertising and to unsubscribe from receiving our newsletter (see section 4.4). To do so, please use the contact options listed under Section 1.

(e) Supervisory authority responsible for possible complaints: You have the right to file a complaint with the competent data protection supervisory authority.

10. U.S. STATE LAW DISCLOSURES

This Section applies only to users of our Website who are residents of, as applicable, California, Colorado, Connecticut, Nevada, Virginia or Utah. As used in this Section, “Personal Information” means information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household, or as otherwise defined by the respective privacy laws of each state. To exercise any of your rights, please email the BigRedBulb Privacy Team (support@bigredbulb.com).

Please see the chart below providing the categories of Personal Information we have collected, disclosed for a business purpose, sold or used for business or commercial purposes in the preceding 12 months as well as the categories of sources from which the Personal Information was collected, and the categories of third parties with whom we shared Personal Information. The examples of Personal Information provided for each category reflect each category’s statutory definition and may not reflect the specific types of Personal Information associated with each category that we actually collect or use for these purposes. For clarity, we do not rent or sell your personal data for marketing or other purposes. We may share your personal information for purposes that include cross-context behavioral advertising (also known as “targeted advertising”), in which case, we will comply with obligations under applicable law (e.g., honoring an opt-out request). ​​

CategoryWe CollectWe DiscloseWe SellCategories of Third Parties with Whom We Share Personal Information
A. IdentifiersExamples: Name, alias, postal address, unique personal identifier, online identifier, internet protocol address, email address, account name, social security number, driver’s license number, passport number, or other similar identifiers.YesYesNo• Affiliates• Analytics Providers• Vendors• Integrated Third Parties
B. Categories of Personal Information in Cal. Civ. Code Section 1798.80(e)Examples: Name, signature, social security number, address, telephone number, passport number, driver’s license or state identification card number, education, employment, employment history, bank account number, credit card number, debit card number, or any other financial information, medical information, or health insurance information.YesYesNo• Vendors• Integrated Third Parties
C. Characteristics of Protected Classifications under California or Federal LawExamples: Race or color, ancestry or national origin, religion or creed, age (over 40), mental or physical disability, sex (including gender and pregnancy, childbirth, breastfeeding or related medical conditions), sexual orientation, gender identity or expression, medical condition, genetic information, marital status, military, and veteran status.NoN/AN/AN/A
D. Commercial InformationExamples: Records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies.YesYesNo• Vendors• Integrated Third Parties
E. Biometric InformationExamples: Physiological, biological, or behavioral characteristics, including DNA, that can be used, singly or in combination with each other or with other identifying data, to establish individual identity, such as imagery of the iris, retina, fingerprint, face, hand, palm, vein patterns, and voice recordings, from which an identifier template, such as a faceprint, a minutiae template, or a voiceprint, can be extracted, and keystroke patterns or rhythms, gait patterns or rhythms, and sleep, health, or exercise data that contain identifying information.NoN/AN/AN/A
F. Internet or Other Electronic Network Activity InformationExamples: Browsing history, search history, and information regarding a consumer’s interaction with an internet website, application, or advertisement.YesYesNo• Analytics Providers• Integrated Third Parties
G. Geolocation DataExamples: Precise physical location.NoN/AN/AN/A
H. Sensory InformationExamples: Audio, electronic, visual, thermal, olfactory, or similar information.NoN/AN/AN/A
I. Professional or employment-related informationExamples: Job application or resume information and past and current job history.YesYesNo• Vendors
J. Non-Public Education Information (as defined in 20 U.S.C. 1232g; 34 C.F.R. Part 99)Examples: Records that are directly related to a student maintained by an educational agency or institution or by a party acting for the agency or institution.NoN/AN/AN/A
K. Inferences Drawn from Personal InformationExamples: Consumer profiles reflecting a consumer’s preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes.NoN/AN/AN/A

We collect, use, and disclose your Personal Information in accordance with the specific business and commercial purposes as described in Sections 3-5 of this Policy.

In the preceding twelve months since this notice was last updated, we have collected Personal Information from the following categories of sources:

  • You/Your Devices: You or your devices directly.
  • Users: Other users of our services.
  • Affiliates.
  • Analytics Providers.
  • OS/Platform Provider: Operating systems and platforms.
  • Social Networks.
  • Partners: Business partners.

As set forth in Section 5 of this Policy, we share your Personal Information with the following categories of third parties:

  • Affiliates.
  • Analytics Providers.
  • Vendors: Vendors and service providers.
  • Integrated Third Parties: Third parties integrated into our Services.
  • Third Parties as Legally Required: Third parties as required by law and similar disclosures.
  • Third Parties in Merger/Acquisition: Third parties in connection with a merger, sale, or asset transfer.
  • Third Parties with Consent: Other third parties for whom we have obtained your permission to disclose your Personal Information.

10.1 CALIFORNIA RESIDENTS: YOUR CALIFORNIA PRIVACY RIGHTS

Under the California Consumer Privacy Act of 2018 as amended by the California Privacy Rights Act of 2020 (“CCPA”), California residents have certain rights in relation to the collection, use, and sharing of their personal information.

As of January 1, 2023 you have the right to opt-out of sharing your personal information with third parties for the purposes of targeted behavioral advertising.

We will not discriminate against you for exercising your rights under the CCPA. An agent may submit a request on your behalf, but you must verify that your agent is authorized to do so. Separate from the CCPA, California’s “Shine the Light” law (Civil Code Section § 1798.83) permits California consumers to request certain information regarding BigRedBulb’s disclosure of personal information to third parties for their direct marketing purposes. To exercise any of your rights, please email the BigRedBulb Privacy Team (support@bigredbulb.com). We do not have actual knowledge of selling or sharing the personal information of consumers under the age of 16 years old.

10.1.1 RIGHT TO KNOW AND ACCESS

You may submit a verifiable request for information regarding the: (i) categories of Personal Information collected, sold, or disclosed by us; (ii) purposes for which categories of Personal Information are collected or sold by us; (iii) categories of sources from which we collect Personal Information; (iv) categories of third parties with whom we disclosed or sold Personal Information; and (v) specific pieces of Personal Information we have collected about you during the past twelve months.

10.1.2 RIGHT TO DELETE

Subject to certain exceptions, you may submit a verifiable request that we delete Personal Information about you that we have collected from you.

10.1.3 VERIFICATION

Requests for access to or deletion of Personal Information are subject to our ability to reasonably verify your identity in light of the information requested and pursuant to relevant CCPA requirements, limitations, and regulations. To verify your access or deletion request, we may request that you provide us with personal information that matches the identifying information that you have already provided to us.

10.1.3 AUTHORIZING AN AGENT

To authorize an agent to make a request to know or delete on your behalf, please email us at support@bigredbulb.com.

10.1.4 SUBMIT REQUESTS

To exercise your rights under the CCPA, click the “Do not sell my Personal Information” link in the footer) or email support@bigredbulb.com. Only you or an agent duly authorized to act on your behalf may submit verifiable consumer request related to your Personal Information. A verifiable consumer request must:

  • Provide sufficient information that allows BigRedBulb to reasonably verify the requester’s identity; and
  • Describe the request with sufficient detail that allows BigRedBulb to properly understand, evaluate, and respond to it.

10.1.5 RIGHT TO EQUAL SERVICE AND PRICE

You have the right not to receive discriminatory treatment for the exercise of your CCPA privacy rights, subject to certain limitations. BigRedBulb may offer certain financial incentives to the extent permitted by the CCPA that result in different prices, rates, or quality levels. Any CCPA-permitted financial incentive that is offered will reasonably relate to California consumers’ personal information’s value and contain written terms that describe the program’s material aspects. Participation in a financial incentive program would require prior opt in consent, which may be revoked at any time.

10.1.6 SHINE THE LIGHT

California’s “Shine the Light” law (Civil Code Section § 1798.83) permits California consumers to request certain information regarding BigRedBulb’s disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send an email to support@bigredbulb.com.

10.2 COLORADO RESIDENTS: YOUR COLORADO PRIVACY RIGHTS

Under Colorado’s Consumer Privacy Act (“CPA”), with effect from July 1, 2023, Colorado residents have certain rights around the collection, use, and sharing of their personal data. We do not sell your personal data and will not do so in the future without providing you with notice and an opportunity to opt-out of such sale as required by law. We may engage in “targeted advertising” as that term is defined in the CPA.

As of July 1, 2023 you have the right to:

  • opt-out of targeted advertising;
  • request to know what personal data has been collected about you, and to access that information;
  • request to correct inaccuracies in your personal data;
  • request deletion of your personal data, though exceptions under the CPA and other laws may allow us to retain and use certain personal data notwithstanding your deletion request; and
  • obtain a copy of your personal data.

To exercise any of your rights, or to appeal a decision we have made in relation to your request, please email the BigRedBulb Privacy Team (support@bigredbulb.com).

10.3 CONNECTICUT RESIDENTS: YOUR CONNECTICUT PRIVACY RIGHTS

Under Connecticut’s Data Privacy Act (“CTDPA”), with effect from July 1, 2023, Connecticut residents have certain rights around the collection, use, and sharing of their personal data. We do not sell your personal data and will not do so in the future without providing you with notice and an opportunity to opt-out of such sale as required by law. We may engage in “targeted advertising” as that term is defined in the CTDPA.

As of July 1, 2023 you have the right to

  • opt-out of targeted advertising;
  • request to know what personal data has been collected about you, and to access that information;
  • request to correct inaccuracies in your personal data;
  • request deletion of your personal data, though exceptions under the CTDPA and other laws may allow us to retain and use certain personal data notwithstanding your deletion request; and
  • obtain a copy of your personal data.

To exercise any of your rights, or to appeal a decision we have made in relation to your request, please email the BigRedBulb Privacy Team (support@bigredbulb.com).

10.4 NEVADA RESIDENTS: YOUR NEVADA PRIVACY RIGHTS

Nevada law (SB 220) requires website operators to provide a way for Nevada consumers to opt-out of the sale of certain information that the website operator may collect about them. We do not sell your personal information to third parties as defined in Nevada law and will not do so in the future without providing you with notice and an opportunity to opt-out of such sale as required by law.

To exercise any of your rights, please email the BigRedBulb Privacy Team (support@bigredbulb.com).

10.5 VIRGINIA RESIDENTS: YOUR VIRGINIA PRIVACY RIGHTS

Under Virginia’s Consumer Data Protection Act (“CDPA”), with effect from January 1, 2023, Virginia residents have certain rights around the collection, use, and sharing of their personal data. We do not sell your personal data and will not do so in the future without providing you with notice and an opportunity to opt-out of such sale as required by law. We may engage in “targeted advertising” as that term is defined in the CDPA.

As of January 1, 2023 you have the right to

  • opt-out of targeted advertising.
  • request to know what personal data has been collected about you, and to access that information;
  • request to correct inaccuracies in your personal data;
  • request deletion of your personal data, though exceptions under the CDPA and other laws may allow us to retain and use certain personal data notwithstanding your deletion request; and
  • obtain a copy of your personal data.

To exercise any of your rights, or to appeal a decision we have made in relation to your request, please email the BigRedBulb Privacy Team (support@bigredbulb.com)

10.6 UTAH RESIDENTS: YOUR UTAH PRIVACY RIGHTS

Under Utah’s Consumer Privacy Act (“UCPA”), with effect from December 31, 2023, Utah residents have certain rights around the collection, use, and sharing of their personal data. We do not sell your personal data and will not do so in the future without providing you with notice and an opportunity to opt-out of such sale as required by law. We may engage in “targeted advertising” as defined in the UCPA.

As of December 31, 2023 you have the right to:

  • opt-out of targeted advertising.
  • request to know what personal data has been collected about you, and to access that information;
  • request to correct inaccuracies in your personal data;
  • request deletion of your personal data, though exceptions under the UCPA and other laws may allow us to retain and use certain personal data notwithstanding your deletion request; and
  • obtain a copy of your personal data.

11. COMPLAINTS

For any questions, concerns or complaints relating to this Privacy Policy or BigRedBulb’s privacy/data protection practices, please contact the BigRedBulb Data Protection Officer at the contact details listed in Section 1.

You may also lodge complaints with the relevant supervisory authority, depending on your location.

12. CHANGES

BigRedBulb reserves the right to change this Privacy Policy at any time in accordance with the law. This may be necessary, for example, to comply with new legislation or in the case of new services. We will indicate changes to this privacy policy by updating the last revised and effective date below, so please check back periodically to ensure you have the latest information. We may also take further steps to notify you of any material changes to this privacy policy in accordance with the law.

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